If you like to own a SITC label in a particular size, write to us!
Kindly note that wef 28 January 2012, There won't be any free normal postage anymore. Normal postage is free for Mailing Listees and Facebook Fans.
JOIN OUR MAILING LIST AND LIKE OUR FACEBOOK PAGE TO ENJOY FREE NORMAL POSTAGE
All others - You will be invoiced with postage fees of S$1.50 for one item & additional 50cents for subsequent item.
We strongly recommend you to pay S$2.24 additional for registered mail service to secure your item on top of the normal postage fees. We also offer Free Registered Postage for purchases above S$100.
For your convenience, you can choose to transfer the product payment to our POSB Savings Account: 207-69814-8. We shall mail out the item within 3 working days once payment is received.
By purchasing from SITC, you are deemed to have agreed to all our Terms & Conditions stated below. SITC reserves the right to amend our Terms & Conditions when necessary.
Terms and Conditions
1) We are regret that once orders have been placed, there will be no exchange or cancellations allowed.
2) Backorders will arrive based on the estimated arrival date. In the event of unforeseen circumstances such as delayed shipment, items may be delayed. Cancellation of orders will not be allowed in such circumstances.
3) All payment are to be made upon placing your orders.
4) Payments will only be verified within 2 working days after BO closed and a mass email will then be sent.
5) In the event of BO cancelled, you may request for a refund OR exchange for other current available items.
Exchange & Returns
1) We are regret that once orders have been placed, there will be no exchange or cancellations allowed.
2) Backorders will arrive based on the estimated arrival date. In the event of unforeseen circumstances such as delayed shipment, items may be delayed. Cancellation of orders will not be allowed in such circumstances.
3) All payment are to be made upon placing your orders.
4) Payments will only be verified within 2 working days after BO closed and a mass email will then be sent.
5) In the event of BO cancelled, you may request for a refund OR exchange for other current available items.
Exchange & Returns
All our products will be strictly quality checked therefore all items sold are non refundable. Exchange items are on a case to case basis. Please refer to our Returns/Exchange Policies for more details.
1) Exchange is only allowed if item is defected.
2) Returns and exchanges for items are accepted within 7 working days. (effective date based on the day item was posted out) For items received after this time period, we reserve the rights to deny the return
3) Returns must be received in new, unworn and unwashed condition. Should we find that the item/s do not meet our Return/Exchange Policy, we reserve the rights to reject the request.
4) For return request, please email us the picture of the defected item to secretinthecloset@gmail.com.
5) Defected items will be 1 to 1 exchanged via meet up only. In the event if the item has been sold out, an e-voucher will be issued for your next purchase with a validity of 2 months.
6) We do not entertain exchanges for a different sizing or another item should the size does not fit. Please read the measurements stated carefully before purchasing. Length discrepancy of 0.5"-1" shall not be considered a defect.
7) Due to different color calibrations on different tech devices, please allow for slight color differences.
Thank you for choosing us as your preferred online shopping partner. We look forward to deal with you soon!
Luv,
SITC